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How End-User Experience Management Improves IT Visibility and Performance Optimization

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  QKS Group defines End-User Experience Management (EUEM) as an IT monitoring platform that evaluates and measures the quality of end-user interactions across workplace technologies. These platforms analyze performance across networks, applications, devices, and other digital tools to ensure employees experience seamless, productive, and efficient technology usage within their work environment. As organizations continue to digitize their operations, employee productivity increasingly depends on the performance of digital tools and IT infrastructure. Applications, networks, cloud platforms, collaboration tools, and endpoint devices form the backbone of the modern workplace. However, when any component underperforms, the impact is immediately felt by employees in the form of slow applications, connectivity disruptions, system crashes, or degraded user experiences. In this environment, End-User Experience Management (EUEM) has emerged as a critical capability for IT leaders. ...
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The QKS Vortex 2026: From Process Automation to Execution Governance

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  The QKS Vortex 2026 – BPM & Process Automation report explores how Business Process Management (BPM) and process automation are transforming as organizations shift from isolated automation projects to enterprise-wide execution governance. As automation technologies, artificial intelligence, and agent-driven systems expand across enterprises, a new challenge emerges: maintaining consistent, transparent, and accountable execution across people, systems, and intelligent agents. The report analyzes the major trends shaping BPM and process automation in 2026 and beyond, highlighting how enterprises are addressing rising operational complexity, regulatory demands, and performance accountability. Developed through original QKS Group research and enriched by insights from BPM practitioners and industry experts, this report offers a forward-looking perspective on how enterprises can restore visibility, control, and trust in increasingly automated environments. What Is the QKS V...
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Inside the Decision Intelligence Platform Market: Trends and Outlook

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  QKS Group’s Decision Intelligence Platform market research provides a comprehensive evaluation of the global market, examining emerging technologies, evolving market dynamics, and the long-term outlook shaping enterprise decision-making. The study delivers strategic insights for technology vendors to better understand competitive realities and refine growth strategies, while enabling enterprise buyers to assess vendor capabilities, differentiation, and overall market positioning. The research features an in-depth competitive landscape assessment and vendor benchmarking using QKS Group’s proprietary SPARK Matrix™. This framework ranks and positions leading Decision Intelligence Platform providers based on technology excellence and customer impact, offering a clear view of vendors with global influence. The analysis covers key players including ACTICO, Aera Technologies, CRIF, Decisions, Experian, FICO, IBM, InRule, Pegasystems, Progress, Provenir, Quantexa, Sapiens, SAS, and TI...
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Inside the SPARK Matrix™: The Global Task Mining Vendor Landscape

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  QKS Group’s Task Mining market research delivers a comprehensive evaluation of the global task mining landscape, covering emerging technology innovations, evolving market dynamics, and future market outlook. The study provides strategic insights for technology vendors to better understand the competitive environment and refine growth strategies, while enabling enterprises to assess vendor capabilities, differentiation, and overall market positioning. The research features an in-depth competitive analysis and vendor benchmarking using QKS Group’s proprietary SPARK Matrix™ framework. The SPARK Matrix™ ranks and positions leading task mining vendors with a strong global presence, based on technology excellence and customer impact. Vendors assessed in this research include ABBYY, Automation Anywhere, Celonis, EdgeVerve, IBM, Microsoft, Nintex, Pegasystems, Skan AI, ServiceNow, and UiPath. According to Principal Industry Analyst at QKS Group, Task Mining has become a critical ca...
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Why Intelligent Process Orchestration Is Becoming the Digital Backbone of Enterprise Transformation

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  QKS Group’s Intelligent Process Orchestration (IPO) platform market research delivers a comprehensive assessment of the global IPO market, examining emerging technology innovations, evolving market dynamics, and long-term growth opportunities. The study provides strategic insights for technology vendors to better understand the competitive landscape and sharpen growth strategies, while enabling enterprises to evaluate vendor capabilities, differentiation, and overall market positioning. The research includes a detailed competitive landscape analysis and vendor benchmarking using QKS Group’s proprietary SPARK Matrix™ framework. The SPARK Matrix™ ranks and positions leading Intelligent Process Orchestration vendors with a strong global presence, based on technology excellence and customer impact. Vendors evaluated in this study include AgilePoint, Appian, AuraQuantic, Automation Anywhere, Axon Ivy, Bonitasoft, Camunda, Decisions, Enate, GB Tec, JobRouter AG, Kissflow, Microsoft,...
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Inside the SPARK Matrix™: Mapping the Global Voice of the Employee Market

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  QKS Group’s Voice of the Employee (VoE) market research delivers a comprehensive evaluation of the global VoE landscape, examining emerging technology innovations, evolving market trends, and future growth opportunities. The study provides strategic insights for technology vendors to better understand competitive dynamics and strengthen go-to-market and growth strategies, while enabling enterprises to assess vendor capabilities, differentiation, and overall market positioning. The research includes an in-depth competitive assessment and vendor benchmarking through QKS Group’s proprietary SPARK Matrix™ analysis. The SPARK Matrix™ ranks and positions leading Voice of the Employee vendors with global market impact, based on technology excellence and customer value. Vendors assessed in this research include 15Five, Achievers, Culture Amp, Effectory, Lattice, Medallia, Microsoft, Perceptyx, Qualtrics, Quantum Workplace, QuestionPro, Workday, Workleap, WTW, and Xebo.ai. According ...
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The Convergence of Intelligent Business Process Management Suite (iBPMS), AI, and RPA: What Comes Next

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  QKS Group’s Intelligent Business Process Management Suites (iBPMS) market research delivers a comprehensive assessment of the global market, highlighting emerging technologies, evolving market dynamics, and the future growth outlook. The study provides strategic intelligence for technology vendors to better understand the competitive landscape and refine their growth strategies, while enabling enterprises to evaluate vendor capabilities, differentiation, and overall market positioning. The research incorporates an in-depth competitive and vendor evaluation using QKS Group’s proprietary SPARK Matrix™ framework. This analysis benchmarks and ranks leading iBPMS providers based on technology excellence, customer impact, and global reach. Vendors evaluated in the SPARK Matrix include AgilePoint, Appian, ARIS, AuraQuantic, AxonIvy, Bizagi, Bonitasoft, BP Logix, Camunda, Creatio, Flowable, IBM, ITESOFT, Kissflow, Newgen, Nintex, Oracle, Pegasystems, PMG, ProcessMaker, TIBCO Software,...
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