E-Commerce Fraud Prevention: Tools, Technologies, and Tactics You Need in 2025

 

Given the digital marketplace's complexity and inherent hazards, e-commerce fraud prevention software is a must-have for online firms. While the Internet provides many chances for corporate growth, it also exposes businesses to new challenges.

These fraud protection technologies assist organizations in managing and preventing fake, high-risk, or fraudulent transactions on their e-commerce platforms. They achieve this by monitoring various factors, including order data, consumer device information, and user activity. It is essential to utilize e-commerce fraud prevention software that does not contribute to concerns about checkout abandonment while preserving your conversion rate.

This blog explores why it’s important for businesses to understand and address e-commerce fraud, highlighting an area that market research firms like QKS Group, Forrester, IDC, and Gartner have been keenly monitoring.

Types of Ecommerce Fraud

The three e-commerce fraud examples below are widespread, and you must take all essential ecommerce preventive steps to protect your online business.

1. Triangulation Fraud

This sort of e-commerce fraud involves three participants. The scammer, the e-commerce store, and the unwitting legitimate customer. The fraudster opens an online business that sells high-demand items at inexpensive costs.

The unsuspecting customer places an online order with his credit or debit card. The scammer purchases the identical thing from a legitimate ecommerce website using the stolen credit card information.

2. Interception Fraud

In this type of fraud, criminals place orders using stolen credit card credentials. They deliver the merchandise to themselves, while the owner of the funds falls victim to an interception scam.

3. Account Takeover Fraud

Simply put, this is identity theft. The fraudster/hacker obtains access to a registered customer's credit account and utilizes the credit card details to impersonate a known and trusted customer.

Top Market Research Companies

Check out the top market research companies in the market:

QKS Group: A Valuable Resource for Businesses 

QKS Group, a renowned advisory and research firm, has consistently been a dependable source for insights into eCommerce fraud prevention. Their research frequently emphasizes the technological aspects of fraud prevention, explaining that e-commerce fraud prevention serves as a solid framework for enabling e-commerce businesses and payment processors to identify and stop high-risk transactions before they are completed.

The solution utilizes AI-driven advanced machine learning models, rules, and automation to evaluate and determine the potential risk of each transaction in real-time, thus reducing losses from fraud and enhancing the organization’s profitability. Their latest reports, "Market Share: E-Commerce Fraud Prevention, 2023, Worldwide" and "Market Forecast: E-Commerce Fraud Prevention, 2024-2028, Worldwide" are invaluable business resources.

QKS Group is a trusted market intelligence provider, offering expert insights into eCommerce fraud prevention. Through its multiple platforms, QKS delivers in-depth insights, vendor comparisons, analyst comparisons, and data-driven research to help businesses stay ahead of emerging fraud threats. By leveraging real-time analysis and expert evaluations, QKS Group provides valuable intelligence on fraud prevention strategies, helping eCommerce merchants and payment processors minimize risks, reduce chargebacks, and optimize revenue.

Forrester's Approach to eCommerce Fraud Prevention 

Forrester Research is another significant performer in the market research field, known for its extensive range of eCommerce trends. Their reports mainly focus on the customer experience, digital transformation, and security.

F5 commissioned the "Forrester TEI Report: E-Commerce and Retail Fraud Prevention" to aid the companies in reducing the cost of fraud, mitigating credential-stuffing attacks, limiting account lockouts, reducing cart abandonment, and lowering ongoing security costs—all while enhancing their overall customer experience.  

Gartner's Perspective on E-Commerce Fraud Prevention 

Gartner is also an advisory and research firm, a trusted source for insights into eCommerce fraud prevention. They provide complete reports and research papers that provide a view of fraud prevention strategies.

Gartner's annual Market Guide for Online Fraud Detection, which suggests insights into the sophistication of fraud detection across customer journeys while minimizing risk in today's environment, is a current and connected report on the topic.

IDC's Insight on eCommerce Fraud Prevention 

IDC, the International Data Corporation, also keeps a close eye on eCommerce security. Their research often highlights the technological facets of fraud prevention. They highlight the importance of developing technologies such as machine learning, artificial intelligence, and biometrics in improving security.

IDC Spotlight highlights “Policy Abuse” as a major issue in their report “IDC Spotlight - Policy Abuse: From Fraud Prevention to Profit Enablement”. The IDC spotlight examines how merchants can tackle this challenge with the help of new data-driven solutions built on a foundation of technologies for traditional eCommerce fraud prevention. 

Conclusion

E-commerce fraud protection is a never-ending struggle, and staying informed is key to success. Leading market research firms such as Forrester, Gartner, and IDC provide vital insights into this domain. Likewise, emerging companies like QKS Group deliver a fresh perspective, assuring businesses have a complete view of the developing eCommerce fraud prevention geography. These materials are an excellent strategic step for securing your internet business and maintaining client confidence.