How QKS ROI Benchmark Framework™ Transforms Procurement Performance
Software procurement is a risky process. Let us consider a situation which is common for individuals and big companies: buying Microsoft 365 license/s. Both follow the basic process: c hoose a plan, compare features, evaluate price, and then subscribe . Both types of buyers share mostly the same risk s . Key concerns include data protection, privacy, and compliance; weak identity and access controls; poor configuration under the shared-responsibility model. Procurement ROI measures the financial value generated from procurement activities relative to their cost. It is typically calculated as: ROI = (Cost Savings − Procurement Costs) ÷ Procurement Costs × 100. This includes savings from negotiations, supplier optimization, and process efficiencies, helping organizations assess procurement effectiveness and strategic value. Hidden supply-chain or sub processor exposure; service outages and weak incid...